Corporate Social Responsibility

LBC believes that we are responsible for the impact of our decisions and activities on society and the environment. We are committed to conducting our activities ethically and transparently such that we meet the needs of the present without compromising the ability of future generations to meet their needs.

We aim to create a sustainable and proactive culture in which all risks are identified and treated responsibly in such a way that the positive impact of our decisions and activities on society is maximized.

Corporate Social Responsibility Program

To this end, we have a dynamic Corporate Social Responsibility Governance Program that focuses on:

  • contributing to sustainable development including health and the welfare of society
  • the expectations of stakeholders
  • being compliant with applicable law and consistent with international norms of behavior
  • integration throughout the organization and practiced in our relationships

We believe in a “holistic” approach to corporate governance. For this purpose, we have a Corporate Social Responsibility Group comprising individuals with diverse expertise to ensure that the context in which we operate and in which risks present themselves is fully understood and managed responsibly.

LBC community

Human Rights

Our employment conditions are consistent with international norms of behavior and we support the United Nations Declaration of Human Rights. We are committed to enhancing the lives of all our employees and contributing to their personal growth and a sustainable future.

Equality and Inclusion

We believe in the right person, in the right place, doing the right job. To this end, we do not include or exclude on the basis of gender, race, nationality, ethnic origin, religion, age, sexual orientation or other. We consider diversity an asset and believe that all employees have a right to be treated with dignity and respect and to work in a non-threatening environment.

Community Partnerships

As a local employer, we support the economic and educational development in the communities where we operate. We are committed to making a positive contribution and building lasting relationships with our stakeholders in these communities. To this end, we actively participate in branch organizations as well as government and community groups.


We believe in protecting our employees, our assets and information from harm in whatever form. Our facilities are protected 24 hours a day and our digital environments are protected against cyber attacks and breaches of data privacy regulations.


We strive for continuous improvement in all our processes and to meet or exceed the needs of all our stakeholders. We strive to apply best practice in everything we do.

Transparency and Integrity

We conduct all our activities transparently and with integrity. We have policies in place to ensure that possible conflicts of interest are reported directly, that competition is fair, and that we do not commit or succumb to bribery or corruption in any form.


In the unlikely event that a stakeholder considers that an unethical, illegal or irresponsible act has taken place, it can be reported via our dedicated communication service Alternatively, such a concern can be raised in writing to:

LBC Corporate Head Office,
C/O “Just Say It”
Oude Maasweg 2,
3197 KJ Rotterdam
The Netherlands

LBC Environment

Health and Safety

Our motto is 100% safety, always our priority. We believe that all fatalities, injuries and occupational illnesses are preventable. We believe that everybody has the right to a safe working environment and that everybody should return home safe and well at the end of every day to the people they care about. Safety is a core value that must be part of all decision making at all levels within the organization. Everybody has a responsibility and is enabled to make responsible decisions. To this end, we invest a great deal of time in our sustainable safety behavior program in which everybody who works on an LBC facility is coached to recognize hazards, report unsafe situations and carry out successful safety dialogue in order to ensure our working environment is a safe place.


Our aim is that there is no such thing as a dangerous product, at least not when under our care. We believe in minimizing the impact of our operations on the environment and protecting the welfare of the neighbors in the communities where we operate. We reduce and control emissions and accidental releases of products and we comply with all local and national regulations.


We believe in conserving natural resources and are committed to using energy responsibly and managing our carbon footprint.

“CSR is as simple as doing the right thing.”

Kent Melhorn - Senior Manager Marketing & Business Development
Kent Melhorn - Senior Manager Marketing & Business Development

In my daily interaction with internal and external customers, I always treat everybody with dignity and respect while operating with a high level of integrity.