Fraud and scam alert

In the event that you are the victim of a crime in which LBC’s name and identity have been fraudulently used, we sympathize with you, but cannot accept any responsibility.

How to recognize suspicious e-mails

  • A reference is made to a security issue with your bankcard or account.
  • Payment is requested for fake invoices sent in the name of LBC for storage rental or logistic services.
  • These invoices look unprofessional and use copied logos.
  • You will be requested to undertake immediate action.
  • You will be able to solve the issue by opening an attachment or clicking on a link. This link will bring you to a fake website where you will be asked to enter personal data such as bankcard number, three-digit security number of a credit card, or a personal code as given by your card reader etc.

Please note that

  • LBC invoices work only on the basis of a written agreement and have a contract reference.
  • All communications should originate from a verifiable LBC e-mail address and NOT from an internet e-mail address such as Gmail, Hotmail or Yahoo. 

How to recognize a suspicious call

An unknown person calls you to obtain personal information, such as a bankcard number or personal codes as given by your card reader.

Victim of fraud, what to do?

  • Do not respond to e-mail addresses you do not know or trust.
  • Do not disclose your personal of financial details to anyone or any website you do not know or trust. In the event that you do disclose sensitive information to a person or website that you do not trust, report the incident to your legal department.
  • Be alert and on the lookout for suspicious signs such as non-LBC e-mail addressed communications, poor use of business language or English, or any requests for payments.

More detail can be found on or