In the event that you are the victim of a crime in which LBC’s name and identity have been fraudulently used, we sympathize with you, but cannot accept any responsibility.
How to recognize suspicious e-mails
A reference is made to a security issue with your bankcard or account.
Payment is requested for fake invoices sent in the name of LBC for storage rental or logistic services.
These invoices look unprofessional and use copied logos.
You will be requested to undertake immediate action.
You will be able to solve the issue by opening an attachment or clicking on a link. This link will bring you to a fake website where you will be asked to enter personal data such as bankcard number, three-digit security number of a credit card, or a personal code as given by your card reader etc.
Please note that
LBC invoices work only on the basis of a written agreement and have a contract reference.
All communications should originate from a verifiable LBC e-mail address and NOT from an internet e-mail address such as Gmail, Hotmail or Yahoo.
How to recognize a suspicious call
An unknown person calls you to obtain personal information, such as a bankcard number or personal codes as given by your card reader.
Victim of fraud, what to do?
Do not respond to e-mail addresses you do not know or trust.
Do not disclose your personal of financial details to anyone or any website you do not know or trust. In the event that you do disclose sensitive information to a person or website that you do not trust, report the incident to your legal department.
Be alert and on the lookout for suspicious signs such as non-LBC e-mail addressed communications, poor use of business language or English, or any requests for payments.
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